Omni-Channel Merchandising and Store Operation Solutions

Merchandise Management and Channel Operations

Symphony EYC provides retail buyers and category managers comprehensive, unified master data management across all products and channels – presenting a consistent, real-time view of all products, prices, locations, vendors and customers. Having accurate, unified information across all channels is critical for effectively managing purchasing, pricing, promotions, imports and inventory valuation. 

Supported by our G.O.L.D. Retail Master Data Management and Perpetual Inventory management software solutions, Merchandise Management and Channel Operations is the backbone of omni-channel retail management. Our solutions provide rich product information across every channel - stores, hypermarkets, convenience stores, mobile, e-commerce - so you can effectively manage assortments, prices, loyalty marketing programs, promotions, deals and customer orders. With real-time inventory management and margin visibility across all channels, retail buyers and category managers have the most accurate information at their fingertips to make game-changing decisions. Our solutions are designed on a modular platform for fast implementation, easy scalability and low total cost of ownership (TCO). They integrate with existing execution systems (warehouses, stores and online) and are available in multiple channel formats, languages, currencies and business models including retail, wholesale, franchise, business-to-business, business-to-consumer, multiple brand and banner entities.

“With our G.O.L.D. implementation, Seicomart has learned from the best practices of other European and American retailers, which have been incorporated into the G.O.L.D. system.”

Hideki Tsutsumi, Director Distribution Control, 
Seico Fresh Foods, Seicomart Japan

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Merchandise Management and Store Operations

  • Provides unified master data management across all products, channels
  • Presents real-time view of products, prices, locations, vendors, customers
  • Manages purchasing, pricing, promotions, imports and inventory valuation
  • Manages assortments, deals and customer orders
  • Provides real-time inventory and margin visibility
  • Integrates easily with existing systems


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