When you engage customers in a more personal, relevant and convenient way, you see exponential results in customer retention and purchase frequency. Symphony GOLD offers digital, mobile and in-store solutions to enrich customers’ shopping and purchase planning. We bring together product, customer and inventory master data to enable more productive direct engagement with customers through personalized, behavior-specific offers that enrich the shopper experience through every channel seamlessly and consistently whether in home, in-store, on-line or mobile devices.
The Connected Customer solution suite includes the Slingshot App, GOLD Click and Collect / Drive and Omni-Shopper Mobile App which provide omni-channel capabilities for customer fulfilment and order management. Our customer analytics and insights provide automated segmentations for the most accurate understanding of your customers’ shopping patterns which enable shared insights and strategies between manufacturers and retailers.