Mobile Shelf Management

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Heinens

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  • Are trust & control in retail complementary?

    5 lessons in product availability.

    "In-store replenishment and fulfilment systems from Symphony EYC help Mercator to remain a leader, with high product availability and customer satisfaction levels." - Marko Cedilnik, Head of Supply Chain Operations.       

  • Assortment Management 

    and Space Planning      

    Is it worth going customer centric?

  • Symphony EYC Engage Platform Combines Customer Targeting Analytics and Next Generation CRM Execution

    Broadening the loyalty experience through omni-channel communication. 

  • Symphony EYC Introduces Click & Collect

    • Provides omni-channel commerce
    • Supports optimized inventory management
    • Ensures product availability
    • Enables online ordering
    • Increases customer satisfaction
    • Helps retailers optimize existing assets and meet growing channel demand

  • Symphony EYC Blog

    Customer Insights Driving Execution 

    Best practices and inspiration for retailing today.
     

  • Leverage Customer Insights to Optimize Shoppers' Experience

    Roundy’s Supermarkets has selected Symphony EYC Customer Insights to increase customer loyalty by ensuring the overall shopping experience
    is planned around the customer’s needs and preferences.

Symphony EYC helps Retailers Drive Profits: Better customer engagement and streamlined operations - across every channel.

DownloadNew Retail Reality e-book 

Heinens Case Study

What retailers say

“With our partnership with Symphony EYC, we’ve seen a significant reduction in inventories as well as improvements in fulfillment rates. Customer satisfaction and loyalty are directly linked to keeping shelves stocked. Our customers are now able to buy exactly what they want when they want it.”

Maryann Correnti, CFO, Heinen’s

News & Event
Highlights

Tuesday, June 10, 2014 - Hawaiian grocery chain adds new functionalities, G.O.L.D. Direct Store Delivery and G.O.L.D. Invoice Reconciliation, to expand its options for customer...
Learn more >>

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Customer Insights Merchandising Whitepaper

How customer insights transform merchandising.

2013 Prospective View - Being Customer Centric

While retailers have been focused on dealing with a convergence among channels - feeling the pressure to respond to consumers' desire to engage with retailers as one brand regardless of channel - there has also been a convergence between strategies. What started out as a cross-channel endeavor has run headlong into the need to become more customer-centric.
Download White Paper >>

Leading retailers who turn to Symphony EYC
Manufacturers use our Customer Insights to align category goals and customer needs – driving faster response and category growth


Symphony EYC BlogRead our blogs

Frucor Case Study

What manufacturers say

“We are extremely pleased with the results as they have exceeded our expectations. Our return on investment is measured in weeks, and we look forward to taking what we have learnt into other channels to help drive growth.” Read Success Story >>

Adrian Blake, Commercial Insights Manager, Frucor Beverages

News & Event
Highlights

Tuesday, June 10, 2014 - Hawaiian grocery chain adds new functionalities, G.O.L.D. Direct Store Delivery and G.O.L.D. Invoice Reconciliation, to expand its options for customer...
Learn more >>

View all our news & events >>

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Connected

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Mobile Shelf Management

Accelerate Planogram Implementation

With Mobile Shelf Management from Symphony EYC, you can now accelerate planogram implementation, improve compliance and take control of in-store shelf management. Available as an app for smart phones and tablets, the cloud-based service enables manufacturer field and retailer store operatives to access and capture information whenever and wherever required, and receive instant reports. Download Solution Sheet>>

Leading manufacturers who turn to Symphony EYC