Mobile Shelf Management

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Heinens

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  • The Reality of Omni-Channel Product Availability 

    Join Webinar: October 2nd, 2014

    Discover how grocery retailer Mercator has implemented synchronized replenishment to ensure in-store and on-line shoppers receive the same service, and more...                      

  • Your customers are busy.
    Give them Click & Collect

    • Provides omni-channel commerce
    • Support optimized inventory management
    • Ensure product availability
    • Enable omni-channel order management
    • Increase customer satisfaction

  • Symphony EYC Engage Platform Combines Customer Targeting Analytics and Next Generation CRM Execution

    Broadening the loyalty experience through omni-channel communication. 

  • Assortment Management 

    and Space Planning      

    Is it worth going customer centric?

  • Symphony EYC Blog

    Customer Insights Driving Execution 

    Best practices and inspiration for retailing today.
     

  • Leverage Customer Insights to Optimize Shoppers' Experience

    Roundy’s Supermarkets has selected Symphony EYC Customer Insights to increase customer loyalty by ensuring the overall shopping experience
    is planned around the customer’s needs and preferences.

Symphony EYC helps Retailers Drive Profits: Better customer engagement and streamlined operations - across every channel.

DownloadNew Retail Reality e-book 

Click & Collect White PaperE-book: Evolution of Click & Collect - Are we there yet?

The anytime, anywhere consumer now demands a range of shopping formats catering to all their needs and wants, of which Click & Collect – and more specifically, Drive – is one. The concept has emerged to satisfy the increasing importance placed on convenience by today’s time-poor shoppers. Alongside savings in time, Click & Collect is growing in popularity - in some markets at least - due to the fact that it places the shopper firmly in control. Read e-book or register to download PDF.

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Highlights

Monday, September 22, 2014 - Symphony EYC, a global leader in delivering ROI for retailers and manufacturers using customer insights to drive execution, today announced that it is...
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Heinens Case Study

What retailers say

“With our partnership with Symphony EYC, we’ve seen a significant reduction in inventories as well as improvements in fulfillment rates. Customer satisfaction and loyalty are directly linked to keeping shelves stocked. Our customers are now able to buy exactly what they want when they want it.”

Maryann Correnti, CFO, Heinen’s

Leading retailers who turn to Symphony EYC
Manufacturers use our Customer Insights to align category goals and customer needs – driving faster response and category growth


Symphony EYC BlogRead our blogs

Frucor Case Study

What manufacturers say

“We are extremely pleased with the results as they have exceeded our expectations. Our return on investment is measured in weeks, and we look forward to taking what we have learnt into other channels to help drive growth.” Read Success Story >>

Adrian Blake, Commercial Insights Manager, Frucor Beverages

News & Event
Highlights

Monday, September 22, 2014 - Symphony EYC, a global leader in delivering ROI for retailers and manufacturers using customer insights to drive execution, today announced that it is...
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Mobile Shelf Management

Accelerate Planogram Implementation

With Mobile Shelf Management from Symphony EYC, you can now accelerate planogram implementation, improve compliance and take control of in-store shelf management. Available as an app for smart phones and tablets, the cloud-based service enables manufacturer field and retailer store operatives to access and capture information whenever and wherever required, and receive instant reports. Download Solution Sheet>>

Leading manufacturers who turn to Symphony EYC